Customer service representative salary
BLS occupation: Customer Service Representatives · Office and administrative support · data for May 2025
Median salary $44,770 a year, US
Median hourly pay $21.53 an hour
Middle half earn $36,870–$51,780 25th to 75th percentile
Customer service representatives employed 2,595,750 −5.3% projected by 2035
How much does a customer service representative make?
- The median customer service representative salary in the US is $44,770 a year ($21.53 an hour): half of the 2,595,750 customer service representatives BLS counts earn more and half earn less. The average (mean) is $46,590.
- The middle half earn between $36,870 and $51,780. The lowest-paid 10% earn less than $31,750 and the top 10% more than $63,590.
- That is 12% less than the median for all US workers ($50,980).
- Washington pays customer service representatives the most (median $50,330), followed by California ($49,560) and Massachusetts ($49,120). Mississippi pays the least ($36,380).
- After adjusting for prices, the pay goes furthest in Iowa, where the median is worth $52,517 in typical US prices, then North Dakota and Wisconsin. Washington's higher pay is offset by its prices (107.0 vs a US average of 100).
- In 11 of the 382 metro areas with data, the median customer service representative salary is enough to rent a typical home without spending more than 30% of income on rent.
- BLS projects the number of customer service representatives to shrink 5.3% from 2025 to 2035 (all jobs: 3.5%), with about 289,500 openings a year. The typical entry education is a high school diploma or equivalent.
official From BLS's survey of employers: what customer service representatives are actually paid, not job ads or self-reports. Adjusted figures are derived. How we calculate.
How does your pay compare?
Customer service representative salary range
Half of customer service representatives earn between $36,870 and $51,780 a year
Yearly pay at each point of the range, US, May 2025. For comparison, the median for all US jobs is $50,980.
Lowest 10% earn under Yearly pay: $31,750
Lowest 25% earn under Yearly pay: $36,870
Median Yearly pay: $44,770
Top 25% earn over Yearly pay: $51,780
Top 10% earn over Yearly pay: $63,590
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.
Show the numbers
| Yearly pay | |
|---|---|
| Lowest 10% earn under | $31,750 |
| Lowest 25% earn under | $36,870 |
| Median | $44,770 |
| Top 25% earn over | $51,780 |
| Top 10% earn over | $63,590 |
Customer service representative salary by state
Washington pays customer service representatives the most; Mississippi the least
Median yearly pay by state compared with the US median ($44,770), May 2025. Blue = higher pay.
- 20%+ below US
- 10–20% below
- 3–10% below
- Within 3%
- 3–10% above
- 10–20% above
- 20%+ above US
Source: U.S. Bureau of Labor Statistics, OEWS May 2025.
Show the numbers
| State | Median pay |
|---|---|
| Washington | $50,330 median |
| California | $49,560 median |
| Massachusetts | $49,120 median |
| Minnesota | $48,800 median |
| District of Columbia | $48,250 median |
| Delaware | $48,190 median |
| Connecticut | $48,090 median |
| New York | $48,000 median |
| New Jersey | $47,740 median |
| Rhode Island | $47,550 median |
| Colorado | $47,540 median |
| Vermont | $47,500 median |
| Oregon | $47,450 median |
| New Hampshire | $47,300 median |
| Maine | $47,160 median |
| Wisconsin | $46,970 median |
| Illinois | $46,130 median |
| Iowa | $46,090 median |
| Arizona | $45,690 median |
| Hawaii | $45,650 median |
| Ohio | $45,610 median |
| Montana | $45,290 median |
| Alaska | $45,150 median |
| North Dakota | $44,670 median |
| Pennsylvania | $44,630 median |
| Missouri | $44,190 median |
| Michigan | $43,950 median |
| Nebraska | $43,940 median |
| Idaho | $43,200 median |
| Indiana | $43,140 median |
| Utah | $43,140 median |
| Maryland | $42,830 median |
| Tennessee | $42,830 median |
| Virginia | $42,730 median |
| Wyoming | $42,340 median |
| South Dakota | $40,650 median |
| Nevada | $40,560 median |
| Florida | $40,440 median |
| Texas | $40,420 median |
| Kansas | $40,320 median |
| North Carolina | $40,240 median |
| Georgia | $39,630 median |
| New Mexico | $39,030 median |
| South Carolina | $38,860 median |
| Kentucky | $38,700 median |
| Oklahoma | $38,650 median |
| West Virginia | $38,430 median |
| Alabama | $38,400 median |
| Arkansas | $37,840 median |
| Louisiana | $37,330 median |
| Mississippi | $36,380 median |
Where customer service representative pay goes furthest
A salary buys more where prices are low. We divide each state's median by its price level from the Bureau of Economic Analysis, so every figure is in typical US prices. derived
Customer service representatives' pay goes furthest in Iowa once prices are counted
Median pay ÷ the state's price level (BEA, 2024; US = 100), shown in typical US prices. Top 10 states.
US median
Source: BLS OEWS May 2025; BEA Regional Price Parities 2024. Our calculation.
Show the numbers
| Worth, in US prices | |
|---|---|
| Iowa | $52,517 |
| North Dakota | $50,214 |
| Wisconsin | $49,918 |
| Minnesota | $49,482 |
| Ohio | $49,162 |
| Nebraska | $48,766 |
| Missouri | $48,658 |
| Maine | $48,594 |
| Vermont | $48,490 |
| Delaware | $48,283 |
Customer service representative pay in every state
| State | Median a year | Hourly | Lowest 10% | Top 10% | Employed | After cost of living |
|---|---|---|---|---|---|---|
| Washington | $50,330 | $24.20 | $39,290 | $73,610 | 39,760 | $47,032 |
| California | $49,560 | $23.83 | $38,110 | $75,700 | 176,850 | $44,762 |
| Massachusetts | $49,120 | $23.62 | $35,440 | $74,880 | 49,990 | $46,446 |
| Minnesota | $48,800 | $23.46 | $35,730 | $72,830 | 53,340 | $49,482 |
| District of Columbia | $48,250 | $23.20 | $37,440 | $77,120 | 7,550 | $43,903 |
| Delaware | $48,190 | $23.17 | $36,080 | $75,970 | 7,470 | $48,283 |
| Connecticut | $48,090 | $23.12 | $37,290 | $73,650 | 24,490 | $46,414 |
| New York | $48,000 | $23.08 | $36,270 | $76,280 | 141,090 | $44,477 |
| New Jersey | $47,740 | $22.95 | $35,520 | $72,040 | 59,690 | $43,877 |
| Rhode Island | $47,550 | $22.86 | $36,160 | $65,010 | 7,890 | $46,490 |
| Colorado | $47,540 | $22.86 | $36,510 | $66,040 | 38,770 | $46,132 |
| Vermont | $47,500 | $22.84 | $35,140 | $66,530 | 2,870 | $48,490 |
| Oregon | $47,450 | $22.81 | $36,710 | $64,130 | 19,440 | $45,907 |
| New Hampshire | $47,300 | $22.74 | $33,950 | $66,280 | 12,750 | $45,409 |
| Maine | $47,160 | $22.67 | $35,930 | $63,490 | 7,560 | $48,594 |
| Wisconsin | $46,970 | $22.58 | $34,260 | $63,650 | 50,840 | $49,918 |
| Illinois | $46,130 | $22.18 | $33,590 | $71,400 | 100,970 | $46,149 |
| Iowa | $46,090 | $22.16 | $32,450 | $64,540 | 30,100 | $52,517 |
| Arizona | $45,690 | $21.97 | $35,140 | $62,970 | 87,020 | $45,383 |
| Hawaii | $45,650 | $21.95 | $33,860 | $64,130 | 8,010 | $41,518 |
| Ohio | $45,610 | $21.93 | $31,340 | $63,210 | 85,930 | $49,162 |
| Montana | $45,290 | $21.77 | $35,100 | $62,250 | 4,910 | $47,853 |
| Alaska | $45,150 | $21.71 | $35,990 | $62,840 | 2,410 | $44,109 |
| North Dakota | $44,670 | $21.48 | $34,190 | $68,350 | 5,750 | $50,214 |
| Pennsylvania | $44,630 | $21.46 | $31,430 | $63,370 | 94,340 | $45,741 |
| Missouri | $44,190 | $21.25 | $31,980 | $63,890 | 50,530 | $48,658 |
| Michigan | $43,950 | $21.13 | $30,670 | $63,830 | 71,310 | $45,678 |
| Nebraska | $43,940 | $21.13 | $34,210 | $59,400 | 15,340 | $48,766 |
| Idaho | $43,200 | $20.77 | $29,990 | $62,190 | 18,770 | $45,238 |
| Indiana | $43,140 | $20.74 | $31,060 | $62,620 | 44,630 | $46,224 |
| Utah | $43,140 | $20.74 | $32,940 | $59,550 | 44,490 | $43,636 |
| Maryland | $42,830 | $20.59 | $32,600 | $64,000 | 37,740 | $40,806 |
| Tennessee | $42,830 | $20.59 | $31,100 | $60,070 | 59,730 | $46,620 |
| Virginia | $42,730 | $20.54 | $31,210 | $61,350 | 59,850 | $42,263 |
| Wyoming | $42,340 | $20.36 | $29,760 | $59,790 | 2,110 | $45,679 |
| South Dakota | $40,650 | $19.54 | $31,050 | $55,680 | 6,120 | $45,888 |
| Nevada | $40,560 | $19.50 | $29,340 | $57,930 | 32,110 | $40,569 |
| Florida | $40,440 | $19.44 | $31,620 | $59,770 | 228,000 | $39,105 |
| Texas | $40,420 | $19.43 | $29,320 | $59,590 | 337,170 | $41,646 |
| Kansas | $40,320 | $19.38 | $29,730 | $59,870 | 29,200 | $44,766 |
| North Carolina | $40,240 | $19.35 | $30,200 | $59,820 | 89,510 | $42,661 |
| Georgia | $39,630 | $19.05 | $29,340 | $60,270 | 97,850 | $41,156 |
| New Mexico | $39,030 | $18.76 | $31,060 | $56,480 | 16,950 | $42,326 |
| South Carolina | $38,860 | $18.68 | $29,720 | $59,300 | 51,000 | $41,451 |
| Kentucky | $38,700 | $18.61 | $29,440 | $59,810 | 38,630 | $42,924 |
| Oklahoma | $38,650 | $18.58 | $28,620 | $58,050 | 34,460 | $43,999 |
| West Virginia | $38,430 | $18.48 | $29,590 | $56,970 | 9,860 | $42,940 |
| Alabama | $38,400 | $18.46 | $29,920 | $55,670 | 33,290 | $43,232 |
| Arkansas | $37,840 | $18.19 | $30,150 | $56,630 | 20,680 | $43,526 |
| Louisiana | $37,330 | $17.95 | $28,440 | $51,010 | 25,780 | $42,321 |
| Mississippi | $36,380 | $17.49 | $28,970 | $49,540 | 20,860 | $41,839 |
After cost of living = median ÷ (BEA price level ÷ 100).
Customer service representative salary by city
Metro areas where BLS publishes customer service representative pay: 386 of 387. Rent share = typical rent (September 2026, Zillow) × 12 ÷ the median salary; under 30% is affordable by the usual rule.
Highest-paying metro areas
- San Jose, CA $60,480
- San Francisco, CA $57,830
- Seattle, WA $53,550
- Napa, CA $53,360
- Santa Rosa, CA $51,810
- Vallejo, CA $51,210
- Burlington, VT $50,160
- Stockton, CA $49,990
- Bridgeport, CT $49,970
- Sacramento, CA $49,940
Where the pay goes furthest
- St. Cloud, MN $54,911
- San Jose, CA $54,771
- Dubuque, IA $53,442
- Des Moines, IA $53,304
- Elkhart, IN $53,141
- Midland, MI $52,491
- Mankato, MN $52,026
- Grand Island, NE $52,010
- Fond du Lac, WI $51,832
- Rochester, MN $51,805
All 386 metro areas
| Metro area | Median a year | Employed | After cost of living | Rent share |
|---|---|---|---|---|
| San Jose, CA | $60,480 | 8,860 | $54,771 | 76% |
| San Francisco, CA | $57,830 | 19,930 | $50,020 | 71% |
| Seattle, WA | $53,550 | 25,840 | $48,186 | 50% |
| Napa, CA | $53,360 | 640 | $47,408 | 65% |
| Santa Rosa, CA | $51,810 | 1,750 | $48,068 | 62% |
| Vallejo, CA | $51,210 | 1,130 | $47,207 | 58% |
| Burlington, VT | $50,160 | 1,250 | $49,688 | 62% |
| Stockton, CA | $49,990 | 2,650 | $47,569 | 58% |
| Bridgeport, CT | $49,970 | 5,660 | $46,760 | 69% |
| Sacramento, CA | $49,940 | 11,510 | $46,817 | 55% |
| Boston, MA | $49,920 | 37,780 | $46,109 | 72% |
| Kahului, HI | $49,750 | 690 | $45,478 | 77% |
| Manchester, NH | $49,630 | 4,680 | $46,973 | 52% |
| Olympia, WA | $49,630 | 1,430 | $47,873 | 49% |
| New York, NY | $49,590 | 125,570 | $44,055 | 86% |
| Minneapolis, MN | $49,480 | 38,630 | $47,204 | 42% |
| Longview, WA | $49,460 | 380 | $50,705 | 34% |
| Oxnard, CA | $49,190 | 2,860 | $44,502 | 72% |
| Yuba City, CA | $49,170 | 480 | $47,173 | 50% |
| Mount Vernon, WA | $49,160 | 400 | $47,988 | 53% |
| Santa Maria, CA | $49,080 | 1,350 | $45,111 | 80% |
| Des Moines, IA | $48,880 | 12,070 | $53,304 | 31% |
| Los Angeles, CA | $48,840 | 66,590 | $43,006 | 72% |
| San Diego, CA | $48,730 | 14,030 | $43,553 | 73% |
| Portland, OR | $48,650 | 12,720 | $46,148 | 44% |
| Denver, CO | $48,590 | 23,560 | $45,934 | 47% |
| Walla Walla, WA | $48,590 | 150 | $49,320 | 36% |
| Wenatchee, WA | $48,590 | 450 | $46,786 | 43% |
| Kenosha, WI | $48,360 | 1,000 | $47,825 | – |
| Midland, MI | $48,250 | 620 | $52,491 | 34% |
| St. Cloud, MN | $48,120 | 1,850 | $54,911 | 31% |
| Santa Cruz, CA | $48,110 | 820 | $43,778 | 87% |
| Hartford, CT | $48,050 | 9,750 | $46,766 | 50% |
| Salinas, CA | $48,010 | 880 | $44,029 | 69% |
| Elkhart, IN | $48,000 | 1,540 | $53,141 | 30% |
| Portland, ME | $47,910 | 3,480 | $47,036 | 58% |
| Redding, CA | $47,890 | 630 | $47,565 | 41% |
| Barnstable, MA | $47,880 | 1,310 | $48,683 | 65% |
| Hanford, CA | $47,840 | 210 | $47,081 | 49% |
| Milwaukee, WI | $47,840 | 14,080 | $49,352 | 39% |
| Boulder, CO | $47,830 | 2,070 | $45,465 | 55% |
| Salem, OR | $47,790 | 2,140 | $46,108 | 41% |
| Sheboygan, WI | $47,720 | 900 | $50,758 | 34% |
| Trenton, NJ | $47,590 | 3,140 | $46,123 | 64% |
| Worcester, MA | $47,540 | 4,740 | $46,370 | 53% |
| Fond du Lac, WI | $47,500 | 530 | $51,832 | 28% |
| Madison, WI | $47,500 | 7,120 | $48,825 | 45% |
| New Haven, CT | $47,490 | 3,520 | $45,419 | 52% |
| Mankato, MN | $47,320 | 1,030 | $52,026 | 31% |
| Bakersfield, CA | $47,310 | 1,970 | $46,895 | 46% |
| Modesto, CA | $47,230 | 1,290 | $45,366 | 53% |
| Providence, RI | $47,170 | 10,620 | $46,348 | 55% |
| Riverside, CA | $47,150 | 15,180 | $44,296 | 64% |
| Chicago, IL | $47,100 | 75,240 | $45,466 | 55% |
| Philadelphia, PA | $47,070 | 41,740 | $45,898 | 49% |
| Rochester, MN | $47,050 | 1,250 | $51,805 | 41% |
| Bremerton, WA | $47,000 | 680 | $44,505 | 52% |
| Bellingham, WA | $46,940 | 1,000 | $45,426 | 50% |
| Green Bay, WI | $46,880 | 3,670 | $50,362 | 29% |
| Durham, NC | $46,800 | 4,660 | $47,965 | 42% |
| Racine, WI | $46,790 | 1,130 | $48,759 | 37% |
| Spokane, WA | $46,790 | 2,850 | $46,629 | 39% |
| Springfield, MA | $46,790 | 2,930 | $48,709 | 50% |
| San Luis Obispo, CA | $46,740 | 750 | $43,040 | 72% |
| Helena, MT | $46,680 | 380 | $48,790 | 42% |
| Dubuque, IA | $46,670 | 1,880 | $53,442 | 27% |
| Boise, ID | $46,640 | 9,460 | $47,403 | 50% |
| Waterbury, CT | $46,590 | 2,130 | $46,694 | – |
| Yakima, WA | $46,570 | 670 | $48,741 | 35% |
| Cincinnati, OH | $46,470 | 19,410 | $48,726 | 39% |
| Phoenix, AZ | $46,410 | 68,930 | $44,920 | 44% |
| Bend, OR | $46,390 | 880 | $44,775 | 57% |
| Columbus, OH | $46,350 | 18,550 | $48,550 | 39% |
| Wausau, WI | $46,260 | 1,000 | $49,929 | 25% |
| Bismarck, ND | $46,240 | 980 | $50,800 | 34% |
| El Centro, CA | $46,240 | 360 | $48,585 | 47% |
| Washington, DC | $46,220 | 36,750 | $42,449 | 62% |
| Janesville, WI | $46,210 | 1,110 | $49,315 | 34% |
| Colorado Springs, CO | $46,120 | 5,340 | $45,796 | 46% |
| Fresno, CA | $46,070 | 4,550 | $45,097 | 53% |
| Cleveland, OH | $46,040 | 15,900 | $49,019 | 38% |
| Chico, CA | $45,980 | 600 | $45,436 | 40% |
| Eau Claire, WI | $45,930 | 1,340 | $49,496 | 30% |
| Eugene, OR | $45,880 | 1,570 | $45,172 | 46% |
| Glens Falls, NY | $45,830 | 650 | $48,310 | 38% |
| La Crosse, WI | $45,820 | 1,200 | $49,930 | 35% |
| St. Louis, MO | $45,800 | 23,760 | $48,166 | 37% |
| Lewiston, ME | $45,790 | 480 | $48,334 | 42% |
| Appleton, WI | $45,760 | 2,540 | $49,514 | 31% |
| Merced, CA | $45,670 | 500 | $46,472 | 54% |
| Medford, OR | $45,630 | 690 | $44,985 | 49% |
| Poughkeepsie-Newburgh, NY | $45,550 | 3,980 | $41,628 | 60% |
| Buffalo, NY | $45,520 | 9,850 | $47,494 | 38% |
| Cedar Rapids, IA | $45,510 | 3,130 | $51,156 | 32% |
| Nashville, TN | $45,510 | 20,770 | $47,240 | 48% |
| Roanoke, VA | $45,500 | 2,760 | $48,602 | 37% |
| Grants Pass, OR | $45,490 | 220 | $46,532 | 42% |
| Visalia, CA | $45,480 | 930 | $45,560 | 46% |
| Akron, OH | $45,420 | 5,780 | $48,645 | 35% |
| Salt Lake City, UT | $45,410 | 26,620 | $45,019 | 43% |
| Ithaca, NY | $45,390 | 650 | $43,933 | 53% |
| Kennewick, WA | $45,380 | 1,290 | $45,344 | 45% |
| Syracuse, NY | $45,360 | 4,710 | $47,377 | 43% |
| Albany, NY | $45,350 | 8,290 | $45,548 | 45% |
| Greeley, CO | $45,310 | 1,260 | $45,230 | 45% |
| Binghamton, NY | $45,280 | 1,490 | $48,760 | 43% |
| Owensboro, KY | $45,260 | 920 | $51,078 | 33% |
| Utica, NY | $45,250 | 1,770 | $48,825 | 38% |
| Fort Wayne, IN | $45,200 | 3,020 | $48,827 | 34% |
| Albany, OR | $45,080 | 330 | $44,153 | 44% |
| Grand Island, NE | $45,070 | 410 | $52,010 | 36% |
| Chattanooga, TN | $45,030 | 5,120 | $49,232 | 40% |
| Norwich, CT | $45,020 | 1,240 | $44,821 | 56% |
| Vineland, NJ | $45,000 | 620 | $46,891 | 44% |
| Dallas, TX | $44,990 | 96,930 | $43,641 | 44% |
| Grand Rapids, MI | $44,990 | 9,010 | $47,087 | 43% |
| Charlotte, NC | $44,980 | 26,120 | $46,205 | 46% |
| Fairbanks, AK | $44,980 | 230 | $43,582 | 49% |
| Dayton, OH | $44,970 | 4,880 | $48,514 | 35% |
| Duluth, MN | $44,940 | 1,500 | $50,626 | 35% |
| Midland, TX | $44,890 | 1,340 | $46,866 | 42% |
| Rochester, NY | $44,740 | 9,290 | $46,107 | 41% |
| Detroit, MI | $44,730 | 31,310 | $44,597 | 41% |
| Missoula, MT | $44,690 | 700 | $46,337 | 44% |
| Pittsfield, MA | $44,650 | 680 | $46,948 | 47% |
| Honolulu, HI | $44,630 | 6,260 | $40,221 | 81% |
| Billings, MT | $44,580 | 1,090 | $47,666 | 37% |
| Anchorage, AK | $44,560 | 1,600 | $42,269 | 51% |
| Minot, ND | $44,560 | 390 | $51,202 | 34% |
| Corvallis, OR | $44,520 | 300 | $42,801 | 49% |
| Reading, PA | $44,500 | 2,630 | $45,848 | 42% |
| Winchester, VA | $44,460 | 1,130 | $46,096 | 49% |
| Canton, OH | $44,430 | 2,590 | $49,695 | 31% |
| Kansas City, MO | $44,350 | 22,240 | $47,924 | 42% |
| Lancaster, PA | $44,290 | 3,440 | $45,076 | 43% |
| Omaha, NE | $44,260 | 8,810 | $48,155 | 38% |
| Lansing, MI | $44,250 | 3,790 | $46,583 | 35% |
| Allentown, PA | $44,160 | 5,140 | $44,174 | 50% |
| Kalamazoo, MI | $44,130 | 1,970 | $46,531 | 35% |
| Memphis, TN | $44,090 | 9,360 | $47,831 | 38% |
| Cheyenne, WY | $44,070 | 510 | $45,673 | 42% |
| Charleston, SC | $44,000 | 7,940 | $43,581 | 56% |
| Reno, NV | $43,930 | 3,870 | $43,489 | 57% |
| Atlantic City, NJ | $43,920 | 2,100 | $44,428 | 56% |
| Sioux Falls, SD | $43,850 | 3,270 | $48,383 | 35% |
| Coeur d'Alene, ID | $43,750 | 1,380 | $44,510 | 50% |
| Austin, TX | $43,720 | 32,690 | $44,582 | 44% |
| Kingston, NY | $43,680 | 680 | $43,372 | 55% |
| Naples, FL | $43,680 | 2,340 | $42,326 | 72% |
| Niles, MI | $43,620 | 930 | $47,223 | 39% |
| Amherst-Northampton, MA | $43,560 | 760 | $43,454 | – |
| Indianapolis, IN | $43,460 | 17,830 | $45,415 | 42% |
| Pensacola, FL | $43,290 | 3,280 | $44,301 | 48% |
| Rockford, IL | $43,260 | 2,070 | $46,943 | 36% |
| Oshkosh, WI | $43,240 | 1,990 | $46,530 | 35% |
| Topeka, KS | $43,180 | 2,340 | $48,615 | 35% |
| Gettysburg, PA | $43,110 | 310 | $45,199 | 38% |
| Carson City, NV | $43,060 | 340 | $43,881 | 58% |
| Toledo, OH | $42,970 | 3,170 | $46,985 | 35% |
| Fort Collins, CO | $42,920 | 1,770 | $42,441 | 55% |
| Baltimore, MD | $42,850 | 17,480 | $41,010 | 54% |
| Jacksonville, FL | $42,840 | 17,030 | $43,062 | 47% |
| St. Joseph, MO | $42,840 | 780 | $49,594 | 28% |
| Ames, IA | $42,820 | 690 | $48,204 | 33% |
| Pittsburgh, PA | $42,790 | 17,280 | $45,199 | 41% |
| San Antonio, TX | $42,720 | 34,730 | $45,103 | 40% |
| Atlanta, GA | $42,710 | 59,990 | $42,685 | 52% |
| Columbus, IN | $42,700 | 600 | $45,912 | 39% |
| Richmond, VA | $42,660 | 10,960 | $43,594 | 48% |
| Tampa, FL | $42,660 | 34,150 | $42,284 | 56% |
| Harrisburg, PA | $42,600 | 5,040 | $43,183 | 42% |
| State College, PA | $42,590 | 940 | $44,015 | 55% |
| Grand Forks, ND | $42,560 | 580 | $49,110 | 32% |
| Bangor, ME | $42,530 | 710 | $44,069 | 43% |
| York, PA | $42,420 | 2,330 | $44,188 | 39% |
| Iowa City, IA | $42,340 | 1,190 | $46,269 | 50% |
| Lima, OH | $42,340 | 460 | $47,218 | 34% |
| North Port, FL | $42,310 | 5,090 | $41,312 | 60% |
| Great Falls, MT | $42,270 | 360 | $43,647 | 41% |
| Jackson, MI | $42,230 | 830 | $46,013 | 34% |
| Spartanburg, SC | $42,220 | 2,740 | $46,370 | 42% |
| Dover, DE | $42,120 | 1,000 | $43,197 | 51% |
| Traverse City, MI | $42,030 | 960 | $45,013 | 53% |
| Scranton, PA | $42,010 | 3,610 | $44,904 | 39% |
| Raleigh, NC | $41,900 | 13,620 | $42,687 | 48% |
| Michigan City, IN | $41,880 | 420 | $45,680 | 34% |
| Joplin, MO | $41,850 | 1,080 | $48,823 | 36% |
| Albuquerque, NM | $41,790 | 10,270 | $43,738 | 43% |
| Erie, PA | $41,720 | 1,610 | $45,871 | 32% |
| Monroe, MI | $41,650 | 370 | $44,549 | 37% |
| Louisville, KY | $41,600 | 13,630 | $44,696 | 39% |
| St. George, UT | $41,600 | 1,890 | $42,745 | 53% |
| Grand Junction, CO | $41,490 | 720 | $43,456 | 50% |
| Lincoln, NE | $41,430 | 2,540 | $45,239 | 37% |
| Champaign, IL | $41,280 | 1,480 | $44,529 | 40% |
| Greensboro, NC | $41,240 | 7,460 | $44,409 | 41% |
| Lebanon, PA | $41,240 | 580 | $44,242 | 42% |
| Staunton, VA | $41,230 | 450 | $45,244 | 42% |
| Columbia, MO | $41,210 | 1,870 | $46,077 | 42% |
| Lafayette, IN | $41,090 | 900 | $43,979 | 43% |
| Decatur, AL | $41,070 | 710 | $47,092 | 32% |
| Burlington, NC | $41,040 | 1,290 | $44,036 | 39% |
| Sioux City, IA | $41,010 | 1,110 | $47,436 | 38% |
| Santa Fe, NM | $41,000 | 830 | $41,512 | 57% |
| Fargo, ND | $40,900 | 2,790 | $45,009 | 32% |
| Battle Creek, MI | $40,870 | 620 | $45,140 | 34% |
| Muskegon, MI | $40,760 | 700 | $44,056 | 38% |
| Lewiston, ID | $40,700 | 570 | $44,647 | 43% |
| Birmingham, AL | $40,530 | 9,850 | $44,225 | 42% |
| Orlando, FL | $40,530 | 35,690 | $39,963 | 57% |
| Kankakee, IL | $40,490 | 480 | $42,005 | 39% |
| South Bend, IN | $40,420 | 1,870 | $43,529 | 37% |
| Houston, TX | $40,380 | 65,510 | $40,941 | 49% |
| Pueblo, CO | $40,360 | 690 | $43,983 | 39% |
| The Villages, FL | $40,340 | 660 | $47,223 | 51% |
| Charlottesville, VA | $40,240 | 1,130 | $40,587 | 61% |
| Springfield, IL | $40,230 | 1,510 | $43,377 | 36% |
| Decatur, IL | $40,190 | 420 | $45,452 | 32% |
| Flagstaff, AZ | $40,120 | 820 | $39,990 | 64% |
| Tucson, AZ | $40,090 | 7,880 | $41,374 | 45% |
| Idaho Falls, ID | $40,060 | 1,710 | $42,431 | 43% |
| Davenport, IA | $39,950 | 3,040 | $44,848 | 30% |
| Peoria, IL | $39,840 | 2,260 | $43,669 | 35% |
| Watertown, NY | $39,830 | 420 | $45,421 | 45% |
| Dalton, GA | $39,730 | 1,080 | $44,221 | 42% |
| Chambersburg, PA | $39,670 | 690 | $41,916 | 40% |
| Bloomington, IN | $39,660 | 770 | $41,710 | 53% |
| Muncie, IN | $39,640 | 640 | $44,970 | 32% |
| Augusta, GA | $39,570 | 3,620 | $43,056 | 44% |
| Las Vegas, NV | $39,560 | 25,290 | $39,475 | 53% |
| Miami, FL | $39,560 | 63,440 | $34,655 | 81% |
| Provo, UT | $39,560 | 7,780 | $40,272 | 54% |
| Waterloo, IA | $39,530 | 1,540 | $45,407 | 31% |
| Fayetteville, AR | $39,510 | 4,170 | $43,250 | 48% |
| Ann Arbor, MI | $39,480 | 3,440 | $39,136 | 58% |
| Evansville, IN | $39,410 | 2,010 | $43,058 | 33% |
| Oklahoma City, OK | $39,330 | 15,610 | $43,503 | 42% |
| Wichita, KS | $39,330 | 5,950 | $44,218 | 37% |
| Gainesville, GA | $39,310 | 1,320 | $40,624 | 52% |
| New Orleans, LA | $39,300 | 5,600 | $42,442 | 48% |
| Prescott Valley, AZ | $39,280 | 790 | $39,978 | 58% |
| Odessa, TX | $39,270 | 1,150 | $41,823 | 48% |
| Sandusky, OH | $39,260 | 470 | $43,974 | 55% |
| Crestview, FL | $39,240 | 1,860 | $40,441 | 60% |
| Elmira, NY | $39,230 | 510 | $41,558 | 35% |
| Lexington, KY | $39,160 | 5,200 | $42,158 | 49% |
| Bloomington, IL | $39,120 | 1,280 | $41,823 | 40% |
| Harrisonburg, VA | $39,100 | 660 | $41,205 | 52% |
| Sumter, SC | $39,100 | 990 | $44,422 | 45% |
| Greenville, SC | $39,010 | 9,430 | $41,829 | 48% |
| Springfield, OH | $39,000 | 670 | $43,102 | 37% |
| Amarillo, TX | $38,990 | 2,280 | $42,464 | 40% |
| Jefferson City, MO | $38,990 | 1,360 | $44,319 | 31% |
| Asheville, NC | $38,980 | 2,850 | $40,391 | 52% |
| Springfield, MO | $38,970 | 4,120 | $43,992 | 39% |
| Bay City, MI | $38,880 | 330 | $42,297 | 31% |
| Knoxville, TN | $38,840 | 6,640 | $41,958 | 53% |
| Twin Falls, ID | $38,830 | 750 | $42,157 | 48% |
| Waco, TX | $38,810 | 3,260 | $41,934 | 44% |
| Flint, MI | $38,800 | 1,970 | $41,705 | 32% |
| Baton Rouge, LA | $38,760 | 5,750 | $42,697 | 42% |
| Lakeland, FL | $38,750 | 6,000 | $39,890 | 56% |
| Casper, WY | $38,740 | 390 | $41,288 | 44% |
| Jackson, TN | $38,680 | 970 | $45,228 | 43% |
| Ogden, UT | $38,670 | 4,800 | $38,536 | 51% |
| Punta Gorda, FL | $38,630 | 820 | $38,428 | 57% |
| Manhattan, KS | $38,620 | 870 | $42,834 | 39% |
| Terre Haute, IN | $38,600 | 530 | $43,965 | 30% |
| Tulsa, OK | $38,560 | 9,800 | $43,222 | 43% |
| Gainesville, FL | $38,550 | 2,030 | $39,852 | 51% |
| Rapid City, SD | $38,520 | 1,010 | $43,203 | 45% |
| Wheeling, WV | $38,440 | 990 | $43,522 | 27% |
| Winston-Salem, NC | $38,410 | 3,770 | $41,730 | 48% |
| Huntsville, AL | $38,400 | 3,340 | $41,258 | 43% |
| Kokomo, IN | $38,380 | 340 | $42,812 | 34% |
| Port St. Lucie, FL | $38,380 | 3,030 | $38,293 | 72% |
| Brownsville, TX | $38,350 | 4,880 | $44,606 | 47% |
| Macon, GA | $38,340 | 1,430 | $43,308 | 38% |
| Killeen, TX | $38,280 | 2,670 | $42,005 | 41% |
| Hagerstown, MD | $38,200 | 1,480 | $40,565 | 51% |
| Cape Girardeau, MO | $38,190 | 580 | $44,367 | 32% |
| Cape Coral, FL | $38,180 | 5,840 | $37,304 | 57% |
| Little Rock, AR | $38,160 | 6,650 | $42,702 | 39% |
| Weirton, WV | $38,160 | 270 | $42,865 | 25% |
| Virginia Beach, VA | $38,150 | 10,960 | $38,952 | 59% |
| Wilmington, NC | $38,100 | 2,850 | $39,514 | 55% |
| Huntington, WV | $38,060 | 2,590 | $43,044 | 34% |
| Deltona, FL | $38,030 | 3,430 | $38,272 | 56% |
| Tuscaloosa, AL | $37,990 | 860 | $43,307 | 53% |
| Beaumont, TX | $37,980 | 2,560 | $42,178 | 41% |
| Bowling Green, KY | $37,970 | 1,170 | $42,105 | 38% |
| Youngstown, OH | $37,970 | 2,140 | $43,447 | 33% |
| Pocatello, ID | $37,940 | 1,130 | $42,674 | 34% |
| Sebastian, FL | $37,940 | 750 | $38,593 | 67% |
| Jackson, MS | $37,850 | 4,270 | $42,505 | 47% |
| Longview, TX | $37,850 | 1,570 | $42,298 | 36% |
| Daphne, AL | $37,820 | 1,110 | $39,941 | 54% |
| Lawrence, KS | $37,800 | 1,090 | $41,887 | 50% |
| Hickory, NC | $37,790 | 2,250 | $42,707 | 51% |
| Palm Bay, FL | $37,760 | 4,700 | $37,758 | 60% |
| Tyler, TX | $37,720 | 1,680 | $40,931 | 42% |
| Mobile, AL | $37,690 | 2,420 | $42,782 | 41% |
| Lynchburg, VA | $37,670 | 1,220 | $42,154 | 41% |
| Clarksville, TN | $37,650 | 1,610 | $41,398 | 43% |
| El Paso, TX | $37,640 | 10,680 | $41,863 | 48% |
| Lake Havasu City, AZ | $37,610 | 850 | $39,969 | 49% |
| Cleveland, TN | $37,600 | 590 | $42,688 | 45% |
| Hilton Head Island, SC | $37,590 | 1,640 | $38,350 | 63% |
| Morristown, TN | $37,570 | 740 | $43,502 | 50% |
| Altoona, PA | $37,540 | 800 | $41,941 | 32% |
| Gulfport, MS | $37,540 | 2,270 | $41,708 | 45% |
| Florence, AL | $37,520 | 650 | $44,236 | 34% |
| Farmington, NM | $37,500 | 630 | $42,756 | 45% |
| Fort Smith, AR | $37,500 | 1,860 | $43,662 | 34% |
| Hinesville, GA | $37,490 | 250 | $39,911 | 56% |
| Charleston, WV | $37,480 | 1,650 | $42,247 | 39% |
| Elizabethtown, KY | $37,480 | 1,020 | $41,381 | 42% |
| Morgantown, WV | $37,450 | 840 | $40,129 | 43% |
| Victoria, TX | $37,440 | 570 | $41,675 | 37% |
| Blacksburg, VA | $37,430 | 640 | $40,373 | 53% |
| Columbia, SC | $37,430 | 10,430 | $39,963 | 50% |
| Johnstown, PA | $37,340 | 610 | $43,454 | 28% |
| Columbus, GA | $37,330 | 2,150 | $41,805 | 43% |
| Logan, UT | $37,330 | 1,460 | $38,915 | 46% |
| Tallahassee, FL | $37,310 | 3,080 | $39,726 | 47% |
| Florence, SC | $37,270 | 1,680 | $42,951 | 49% |
| Slidell, LA | $37,270 | 1,490 | $40,194 | – |
| Salisbury, MD | $37,260 | 810 | $38,968 | 63% |
| College Station, TX | $37,190 | 2,500 | $40,890 | 49% |
| Parkersburg, WV | $37,190 | 330 | $42,715 | 34% |
| Mansfield, OH | $37,180 | 680 | $41,835 | 29% |
| Ocala, FL | $37,130 | 1,740 | $38,988 | 51% |
| Sierra Vista, AZ | $37,120 | 560 | $41,594 | 41% |
| Sherman, TX | $37,090 | 840 | $39,554 | 44% |
| Alexandria, LA | $37,070 | 770 | $43,263 | 33% |
| Corpus Christi, TX | $37,070 | 3,280 | $40,002 | 46% |
| Montgomery, AL | $36,960 | 2,500 | $41,212 | 45% |
| Panama City, FL | $36,900 | 1,180 | $37,926 | 56% |
| Abilene, TX | $36,830 | 2,550 | $40,757 | 65% |
| Savannah, GA | $36,830 | 3,290 | $38,685 | 58% |
| Warner Robins, GA | $36,830 | 770 | $39,269 | 49% |
| Lafayette, LA | $36,820 | 2,140 | $42,220 | 45% |
| Jonesboro, AR | $36,770 | 730 | $42,818 | 40% |
| Hattiesburg, MS | $36,700 | 1,280 | $41,879 | 43% |
| Rome, GA | $36,700 | 850 | $40,705 | 41% |
| Homosassa Springs, FL | $36,630 | 570 | $39,190 | 57% |
| Johnson City, TN | $36,570 | 1,940 | $41,591 | 49% |
| Myrtle Beach, SC | $36,510 | 2,950 | $38,989 | 57% |
| Lexington Park, MD | $36,460 | 660 | $36,185 | 67% |
| Paducah, KY | $36,460 | 860 | $42,354 | 38% |
| Shreveport, LA | $36,440 | 2,760 | $42,989 | 42% |
| Wichita Falls, TX | $36,370 | 910 | $40,631 | 43% |
| Athens, GA | $36,320 | 1,180 | $38,910 | 59% |
| Greenville, NC | $36,310 | 1,160 | $41,074 | 48% |
| Williamsport, PA | $36,230 | 800 | $39,231 | 36% |
| Brunswick, GA | $36,200 | 620 | $41,273 | 55% |
| Anniston, AL | $36,190 | 430 | $42,106 | 32% |
| Dothan, AL | $36,180 | 840 | $43,157 | 40% |
| Saginaw, MI | $36,150 | 2,320 | $39,773 | 35% |
| Kingsport, TN | $36,130 | 2,130 | $41,794 | 44% |
| Texarkana, TX | $36,090 | 740 | $42,958 | 42% |
| Las Cruces, NM | $36,080 | 1,480 | $39,995 | 49% |
| San Angelo, TX | $36,080 | 1,270 | $39,025 | 44% |
| Yuma, AZ | $36,020 | 1,190 | $38,854 | 47% |
| Lubbock, TX | $35,940 | 3,830 | $39,357 | 44% |
| Houma, LA | $35,930 | 720 | $42,219 | 43% |
| McAllen, TX | $35,830 | 8,270 | $41,714 | 37% |
| Eagle Pass, TX | $35,820 | 200 | $42,742 | 39% |
| Auburn, AL | $35,810 | 960 | $40,724 | 53% |
| Gadsden, AL | $35,450 | 340 | $41,388 | 36% |
| Valdosta, GA | $35,260 | 780 | $39,945 | 45% |
| Fayetteville, NC | $35,130 | 1,890 | $38,194 | 50% |
| Lake Charles, LA | $35,080 | 1,090 | $40,861 | 46% |
| Lawton, OK | $35,080 | 840 | $40,819 | 39% |
| Hammond, LA | $34,950 | 570 | $41,381 | 45% |
| Enid, OK | $34,930 | 240 | $41,451 | 38% |
| Rocky Mount, NC | $34,680 | 730 | $39,404 | 44% |
| Beckley, WV | $34,610 | 600 | $39,165 | 36% |
| Pinehurst, NC | $34,590 | 670 | $39,157 | 65% |
| Monroe, LA | $34,520 | 1,110 | $41,293 | 41% |
| Goldsboro, NC | $34,500 | 740 | $39,000 | 53% |
| Laredo, TX | $34,420 | 2,060 | $39,583 | 39% |
| Sebring, FL | $34,330 | 510 | $37,126 | 53% |
| Hot Springs, AR | $34,150 | 470 | $39,834 | 43% |
| Jacksonville, NC | $33,980 | 1,130 | $36,901 | 56% |
| Albany, GA | $33,190 | 1,480 | $37,858 | 39% |
What the median customer service representative salary pays per paycheck
| Period | Before taxes |
|---|---|
| Year | $44,770 |
| Month | $3,731 |
| Every two weeks | $1,722 |
| Week | $861 |
| Hour | $21.53 |
Gross pay, 52 weeks a year, 2,080 hours. Hourly to salary calculator.
Becoming a customer service representative: education and job outlook
| Typical entry education | High school diploma or equivalent |
|---|---|
| Work experience needed | None |
| On-the-job training | Short-term on-the-job training |
| Projected change in jobs, 2025–35 | −5.3% (all jobs: +3.5%) |
| Openings a year (average) | 289,500 |
| Self-employed | 0.5% |
official BLS Employment Projections, 2025–35. Openings include workers who retire or change jobs. What the work involves: BLS Occupational Outlook Handbook.
Similar jobs
| Job | Median a year | Typical education |
|---|---|---|
| Mail carrier | $60,550 | No formal education |
| Bookkeeper | $50,670 | Some college |
| Bank teller | $43,030 | High school diploma |
| Administrative assistant | $47,540 | High school diploma |
| Executive assistant | $76,590 | High school diploma |
| Receptionist | $38,010 | High school diploma |
| Dispatcher | $50,340 | High school diploma |
Questions about customer service representative pay
How much does a customer service representative make an hour?
The median is $21.53 an hour. The lowest-paid 10% earn under $15.27 and the top 10% over $30.57.
How much does a customer service representative make a month?
About $3,731 a month before taxes at the median salary of $44,770, or $1,722 every two weeks.
What state pays customer service representatives the most?
Washington, with a median of $50,330. California ($49,560), Massachusetts ($49,120), Minnesota ($48,800) and the District of Columbia ($48,250) follow.
Where do customer service representatives make the most after cost of living?
Iowa: its median of $46,090 is worth $52,517 at typical US prices. North Dakota, Wisconsin and Minnesota come next.
How much do entry-level customer service representatives make?
BLS does not report pay by experience. The lowest-paid 10% of customer service representatives earn under $31,750 a year, and the lowest-paid quarter under $36,870, which is a reasonable guide to starting pay.
What education do you need to become a customer service representative?
BLS lists the typical entry-level education as a high school diploma or equivalent. Work experience in a related job: none. On-the-job training: short-term on-the-job training.
Sources and limits
- Pay and employment: BLS Occupational Employment and Wage Statistics, May 2025 estimates, occupation 43-4051 (Customer Service Representatives). Downloaded 2026-10-24.
- OEWS counts wage and salary workers at employers, including tips and commissions but not overtime pay, bonuses that are not tied to production, or benefits. It leaves out the self-employed. BLS does not publish figures above $239,200 a year or for states and metro areas with too few workers.
- Cost of living: BEA Regional Price Parities, 2024 (US = 100). Rents: Zillow Observed Rent Index, September 2026; Data Provided by Zillow Group.
- Outlook and education: BLS Employment Projections, 2025–35.
- Pay is not broken down by experience, employer or specialty (for example, ER or pediatric nursing); BLS does not publish those splits.